PRIVACY POLICY

  • Clipsense, Inc. ("we," "us," or "our") operates the Clipsense website and application (collectively, the "Service"). This Privacy Policy informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and outlines the choices you have concerning that data.

    Clipsense is committed to user privacy and data security. We follow the Personal Information Protection and Electronic Documents Act (PIPEDA), General Data Protection Regulation (GDPR), and relevant U.S. privacy laws, including the California Consumer Privacy Act (CCPA) and applicable state data breach notification laws. By using our Service, you consent to the collection and use of your data in accordance with this policy.

    1. Information Collection and Use

    We collect various types of information to enhance and maintain our Service and its functionality.

    Types of Data Collected

    Personal Data

    To use Clipsense, we may request personally identifiable information to contact or identify you ("Personal Data"), such as:

    • Email address

    • First and last name

    • Billing and contact information, including address, state, province, postal code, and city

    • Cookies and usage data

    We may also use your Personal Data to communicate about updates, new features, or promotional offers. You may opt out of these communications at any time by following the unsubscribe link.

    Usage Data

    We collect information sent by your browser whenever you access the Service ("Usage Data"). This may include:

    • IP address, browser type, browser version

    • Pages of our Service that you visit, time and date of your visit, time spent on those pages

    • Unique device identifiers and diagnostic data

    When accessing Clipsense on a mobile device, we may collect information specific to that device, including device ID, IP address, and operating system.

    Tracking Cookies Data

    We use cookies and similar tracking technologies to analyze user activity and enhance the Service. You can adjust your browser settings to decline cookies; however, this may impact your use of some Service features.

    2. Use of Data

    Clipsense uses collected data for:

    • Service operation and maintenance

    • Customer support and response

    • Analysis to improve features and Service performance

    • Notifications of Service changes

    • Detection, prevention, and resolution of technical issues

    Importantly, Clipsense does not use user data to train or improve any AI models. Data collected is solely for the enhancement and delivery of our Service to you.

    3. Legal Basis for Processing Personal Data Under GDPR

    For users in the European Economic Area (EEA), our legal basis for data processing under GDPR includes:

    • Performance of a contract with you

    • Compliance with legal obligations

    • Legitimate interests, balanced by your rights

    • Consent, where explicitly provided by you

    4. Data Retention

    Clipsense retains your data only for as long as necessary for the purposes outlined in this Privacy Policy or as required by law. Usage Data is typically kept for shorter durations unless it supports security or Service enhancement.

    5. Data Transfer

    Your data may be transferred to and processed on servers located outside your jurisdiction. Clipsense uses Amazon Web Services (AWS) servers in Germany to store and protect your data under stringent security protocols. Data transferred to AWS in Germany complies with both EU and U.S. data protection standards to ensure your data is managed securely.

    6. California Consumer Privacy Act (CCPA) Compliance

    If you are a California resident, you have certain rights regarding your personal data under the California Consumer Privacy Act (CCPA), including:

    • Right to Know: You may request details about the categories and specific pieces of Personal Data we have collected about you.

    • Right to Delete: You may request the deletion of Personal Data we have collected about you, subject to certain legal exceptions.

    • Right to Opt-Out of Sale: We do not sell personal information. However, you have the right to opt out of any data-sharing practices that may be interpreted as a sale under CCPA.

    If you wish to exercise any of these rights, please contact us at hello@clipsense.ai

    7. Data Disclosure

    Clipsense may disclose data:

    • To affiliates, contractors, and third-party service providers to perform Service functions on our behalf

    • In the event of a merger, acquisition, or asset sale, where user data may be among the assets transferred

    • To comply with legal obligations or enforce our Terms of Service

    • With your explicit consent

    8. Data Breach Notification

    In the event of a data breach involving your Personal Data, we will notify you promptly in accordance with applicable data breach notification laws. This includes adhering to state-specific laws in the U.S. that may require notification within specific timeframes.

    9. Data Security

    We use commercially reasonable measures to protect your data. While we strive to secure your Personal Data, please note that no internet transmission or electronic storage method can be guaranteed as 100% secure.

    10. Your GDPR Data Protection Rights

    If you are in the EEA, you have rights to access, modify, delete, and restrict the processing of your Personal Data. You may also object to processing or request data portability. Please contact us at hello@clipsense.ai for assistance with these rights.

    11. Service Providers and Analytics

    We may partner with third-party providers for analytics and Service performance monitoring. These providers have limited access to Personal Data only to perform tasks on our behalf and are bound by confidentiality agreements.

    12. Links to Other Sites

    Our Service may contain links to third-party websites. Clipsense is not responsible for the content, privacy policies, or practices of these external sites. We advise reviewing the privacy policies of any third-party sites you visit.

    13. Children’s Privacy

    Our Service is not intended for children under the age of 13. We do not knowingly collect Personal Data from children. If you are a parent or guardian and become aware that your child has provided us with data, please contact us to have the information removed.

    14. Changes to This Privacy Policy

    We may update this Privacy Policy periodically. Any changes will be posted on this page, with notice of material changes provided via email or through our Service.

    Contact Us

    For questions about this Privacy Policy, please contact us at hello@clipsense.ai